StakeLabz Privacy Policy

StakeLabz is passionate of its visitors / users privacy and security.  We are fully committed in protecting its visitors / users personal information and its proper use in compliance with data privacy laws / GDPR,  This Privacy Policy describes how we may collect and use personal information as well as the rights and choices available to our visitors and users regarding such information including further steps visitors / users can take to protect their data.

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THE PURPOSE OF THIS POLICY

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The purpose of this Privacy Policy is to provide our visitors / users with a clear and concise explanation of when, where, why and how we collect and use your personal information, as well as an explanation of what our visitors / users statutory rights are pertaining to this information.  StakeLabz's Privacy Policy is not intended to override any term or agreements you may have with us, nor any other rights our visitors / users might have under applicable data privacy laws.

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PRIVACY POLICY UPDATES

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We reserve the right to modify this Privacy Policy, at any time, without prior notice.  Modifications will take effect immediately upon posting live on this Privacy Policy page of our website.

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USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

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In order for StakeLabz to maintain, provide and improve our services, on an ongoing basis, as well as to provide our visitors / users with a better experience, StakeLabz utilizes "Cookies" within this website.

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"Cookies" are tiny pieces of information stored by visitor's / user's Web Browser(s) on your devices local storage.  Most browsers are initially set to accept cookies by default.  We use several "Persistent Cookies" and "Session Cookies" for purposes of session and user authentication, security, keeping the visitor's / user's preferences (e.g., regarding default language and settings), connection stability (e.g., for uploading media, using e-Commerce features, etc.), monitoring performance of our services and generally providing and improving our services.   If you want to delete, disable or block cookies, please refer to the help and or support of your Web Browser(s) for instructions. 

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Please Note: Cookies may be required to allow use to certain features of our website.

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Session (Transient) cookies:  These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
 

Persistent (Permanent or Stored) cookies:  These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

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ANALYTICS

We reserve the right to utilize Google Analytics to monitor, collect, analyze and keep track of visitors / users behavior on StakeLabz's website as well as to prepare activity reports to be shared with other Google services.

Google Analytics is provided by Google Inc. and is a web-based analysis service.  To better understand the information collected, please visit Google's Privacy Policy at https://www.google.com/intl/en/policies/?fg=1  You may opt-out of the Google Analytics service with the Google's Browser Add-on that's available at https://tools.google.com/dlpage/gaoptout

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WHAT TYPE OF INFORMATION DO WE COLLECT

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Personally Identifiable Information:  Includes information regarding our visitors / users that may be used to identify the visitor / user.  Personal visitor / user Information collected varies dependent on which part of our website a visitor / user visits and my submit information.  (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method and transaction details), details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), details regarding connected third party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account.

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Un-identified and non-identifiable information:  Information which may be made available to us, or collected automatically via visitor's / user's use of our website.   Such Information does not enable us to identify the visitor / user from whom it was collected. The information collected by us mainly consists of technical and aggregated usage information, such as visitors / users browsing and ‘click-stream’ activity, session heat-maps and scrolls, non-identifying information regarding the visitors / users device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.

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HOW AND WHEN DOES THIS INFORMATION GET COLLECTED

 

We collect information at the time a visitor / user provides this information via our website submission forms, products or service from this website.  The personal information that we collect may vary with the each sign-up, product or service purchased.  Ultimately, we collect information of all communications from visitors / users of our website.

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We collect information that we receive from our visitors / users when they communicate with us via any form of communication available between us and the visitors / users.  ex: Submission forms  such as submitting a support request, contact us through the contact us submission form or place a purchase through our website's Shop page.

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WE COLLECT PERSONALLY IDENTIFIABLE  AND UN-IDENTIFIED / NON-IDENTIFIABLE INFORMATION FOR THE FOLLOWING PURPOSES:

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1. To provide and operate the services / subscription.

2. To provide our visitors / users with ongoing improvement to customer assistance and technical support.

3. To create aggregated statistical data and other aggregated and/or inferred Non-Identifiable Information, which we or our business partners may use to provide and improve our respective services / subscriptions.

4. To enhance our data security and fraud prevention capabilities.

5. To comply with any applicable laws and regulations.

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INFORMATION SHARING AND DISCLOSURE

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StakeLabz reserves the right to disclose your Personally Identifiable and Non-Identifiable Information without restriction, only as outlined below.

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Third Party Service Providers:   We reserve the right to provide access to your Personally Identifiable and Non-Identifiable Information to Third Party Service Providers of whom we trust and whose services and solutions complement, facilitate and enhance our services / subscriptions.  These may include hosting and server co-location services, communications and content delivery, data and cyber security services, billing and payment processing services, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers and our legal and financial advisers (collectively, “Third Party Service Provider(s)”.  NOTE:  That while our website may contain links to other websites or services provider(s), our privacy policy does DOES NOT cover ANY Third Party Service Provider(s) website, services / subscriptions.

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Legal Requests, Law Enforcement and Security:  StakeLabz reserves the right to disclose your Personally Identifiable and Non-Identifiable Information if we have good faith belief that the law requires us to such information, with or without consent to the visitor /user, if such information is deemed necessary to comply with any applicable laws, regulations, legal process or legally enforceable federal / governmental requests in pursuant to address fraud, suspicious or other illegal activities and to properly investigate violations of any rights, security or safety protections of this website or to our visitors / users.

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Proactive Rights and Safety Protection:  We are proactive in protecting the rights, property and personal safety of StakeLabz itself, any visitors / users of this site, or any member of the general public.  We may share your Personally Identifiable and Non-Identifiable  Information with others if we believe in good faith that such rights and safety protections have or are being violated.

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STAKELABZ'S COMMUNICATIONS TO VISITORS / USERS

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Messages Regarding Services / Subscriptions and Billing:  StakeLabz may contact you regarding pertinent information about your services / subscriptions with us.

ex:  We may send you communications, of any means or format, of services / subscriptions temporarily suspended for maintenance; reply to support tickets or e-mail; send you reminders or warnings regarding payment(s) for your current services / subscriptions or notify you of any changes to our services / subscriptions.

It is imperative that you are always able to receive communications from us.  Your are  unable to opt-out of receiving such communications unless you are no longer a visitor / users of the StakeLabz website or no longer have any services / subscriptions with us.

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DO NOT TRACK REQUESTS

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Do Not Track requests is a way for the visitor / user to keep their online usage and behavior from being tracked across the Internet by advertisers, third-party analytics and social media sites.  You can learn more by visiting https://www.eff.org/issues/do-not-track

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Most web browsers include a "Do Not Track" setting that signals to websites, you visit,

that you do not want your online activity tracked by their site.  Each web browser has its own techniques of communicating "Do Not Track" signals to websites differently, for this reason we can't honor each one of these requests correctly and precisely.  In order to alleviate any communication error between web browsers and website, we currently don't respond to "Do Not Track" signals at this current time.   As improvements in technology and communications between ALL web browsers and websites improve, we will re-evaluate our ability to fully honor ALL "Do Not Track" signals and and adjust our Privacy Policy accordingly.

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YOUR RIGHTS IN REGARDS TO YOUR PERSONALLY IDENTIFIABLE INFORMATION

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Visitors / users to, our website, have the right to request a copy of their personally identifiable information or request changes, updates and corrections to their personally identifiable information.  We reserve the right to request additional information of such requests prior to disclosing personally identifiable information of the requested visitor / user.  We may practice the right to charge a fee if such request incurs any cost.

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In accordance with GDPR, visitors / users to, our website, have the right to request permanent deletion of their personally identifiable information.

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Note:  Permanently deleting personally identifiable information will render your services / subscriptions with us, terminated.

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To request a copy of your personally identifiable information for the purposes of changes, updates corrections or permanent deletion, please submit the request through our contact form HERE

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STORAGE AND RETENTION OF DATA

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Personally identifiable information may be maintained, processed and stored in the United States of America, in Europe, in Israel, and in other locations as deemed necessary for our services / subscriptions.

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We retain your personally identifiable information for the lifespan of your active services /  subscriptions with us.  Personally identifiable information may continue to be retained after termination of your services /  subscriptions with us if needed to comply and conform to legal requests, law enforcement and security.

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SECURITY

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StakeLabz has implemented security measures to help protect your personally identifiable information.  Such measures include physical, electronic and procedural measures.   Our website, including most our services / subscriptions are industry standard SSL/TLS encrypted connections such as HTTPS, SSH, SFTP.

Our web hosting provider provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through their data storage, databases and the general supplied applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by our web hosting provider and used by StakeLabz adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Aside all methodical measures taken by StakeLabz, we can't guarantee absolute protection and security of your personally identifiable information.

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PUBLICLY AVAILABLE FORUMS VISITOR / USER CONSENT

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Our website contains publicly available blogs and forums.   Please advice that any / all information a visitor / user  provides in any areas of our websites publicly available forums may be read, stored and possibly used by the general public.  We strongly advise against posting any such information you wish NOT to publicized.

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COMMUNICATE WITH US

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If you would like to communicate with us regarding any / all part(s) of this privacy policy or would like to exercise your rights, as outlined throughout this privacy policy, please contact us through our form HERE